Terms and Conditions

1. The Service

Lydaro is a project risk register and management platform that helps teams identify, assess, monitor, and respond to risks in their projects. The Service includes features such as risk creation and editing, quality scoring, AI-assisted risk generation, assessment workflows, and external review invitations.

We reserve the right to modify, suspend, or discontinue any part of the Service at any time with reasonable notice where practicable.

2. Accounts

You must create an account to use the Service. You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account. You agree to:

• provide accurate and current information when registering;
• notify us immediately of any unauthorised access to your account;
• not share your account with others or allow others to access the Service through your account.

We may suspend or terminate accounts that breach these Terms or that have been inactive for an extended period.

3. Acceptable Use

You agree not to use the Service to:

• violate any applicable law or regulation;
• upload or transmit content that is unlawful, harmful, defamatory, or infringing;
• attempt to gain unauthorised access to any part of the Service or its underlying infrastructure;
• interfere with or disrupt the integrity or performance of the Service;
• use automated means to scrape, crawl, or extract data from the Service without our written consent;
• resell, sublicense, or otherwise commercialise access to the Service without our written consent.

4. Your Data

You retain ownership of all project data, risks, assessments, and other content you create through the Service (“User Content”). By using the Service, you grant us a limited, non-exclusive licence to store, process, and display your User Content solely as necessary to provide the Service.

We implement reasonable technical and organisational measures to protect your data. However, no system is completely secure, and we cannot guarantee absolute security.

We do not sell your User Content to third parties. We may use aggregated, anonymised data to improve the Service.

You are responsible for ensuring that any personal data you enter into the Service (including names and email addresses of colleagues and external reviewers) is handled in accordance with applicable privacy laws.

5. AI Features

The Service uses artificial intelligence to assist with risk generation, analysis, and suggestions. AI-generated content is provided for informational purposes only and should not be relied upon as professional risk management, legal, financial, or safety advice. You are responsible for reviewing, validating, and acting on any AI-generated output before using it in your project.

6. External Review Invitations

The Service allows you to send secure, time-limited review links to third parties by email. By using this feature, you confirm that:

• you have the recipient’s consent to contact them for this purpose;
• the email addresses you provide are accurate and belong to the intended recipient;
• you will not use this feature for unsolicited communications.

We are not responsible for the content of reviews submitted by external reviewers via these links.

7. Intellectual Property

The Service, including its design, software, and branding, is owned by us and protected by intellectual property laws. Nothing in these Terms transfers ownership of the Service to you.

You may not copy, modify, distribute, or create derivative works from the Service without our prior written consent.

8. Disclaimer of Warranties

The Service is provided “as is” and “as available” without warranty of any kind, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not warrant that the Service will be uninterrupted, error-free, or free of viruses or other harmful components.

9. Limitation of Liability

To the fullest extent permitted by law, we shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of or inability to use the Service, including but not limited to loss of data, loss of profits, or business interruption, even if we have been advised of the possibility of such damages.

Our total liability to you for any claim arising out of or relating to these Terms or the Service shall not exceed the amount you paid to us in the twelve months preceding the claim, or AUD $100, whichever is greater.

10. Termination

You may stop using the Service at any time. We may terminate or suspend your access immediately if you breach these Terms or if we reasonably believe continued access poses a risk to us, other users, or third parties.

Upon termination, your right to access the Service ceases. You may request an export of your data within 30 days of termination; after that period we may delete your data in accordance with our data retention practices.

11. Changes to These Terms

We may update these Terms from time to time. When we do, we will update the effective date above and notify you by email or in-app notice where the changes are material. Continued use of the Service after the effective date of updated Terms constitutes your acceptance of those changes.

12. Governing Law

These Terms are governed by the laws of Queensland, Australia. Any disputes arising from these Terms or your use of the Service shall be subject to the exclusive jurisdiction of the courts of Queensland, Australia.